Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Wallasey | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Wallasey collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Wallasey is a GPhC registered online pharmacy weight loss clinic serving patients in Wallasey, UK. We act as the data controller for all personal information collected through our services. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we collect the following types of information:

• Personal identifiers: Full name, date of birth, gender, and contact details including address, phone number, and email address.
• Health information: Medical history, current medications, weight, BMI, and clinical consultation responses required to safely assess and dispense weight loss treatments.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our website.

3. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatments and medications.
• Enable our pharmacist to review and approve your consultation before dispensing any prescription or pharmacy medicine.
• Process and dispatch your order, which is delivered within 1 working day once approved by our pharmacist.
• Communicate with you regarding your order, consultation, or ongoing care.
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• Maintain accurate clinical records as required by pharmacy law.

Our lawful bases for processing include the performance of a contract, legal obligation, and the provision of healthcare (special category data under Article 9 UK GDPR).

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: Necessary for the website to function correctly, including secure checkout and session management.
• Analytics cookies: Help us understand website traffic and user behaviour so we can improve our services.
• Marketing cookies: Used where you have consented, to show relevant content or advertisements.

You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Delivery providers: Your name and delivery address are shared with our courier to fulfil your order.
• Payment processors: Billing information is handled by our secure third-party payment provider.
• Healthcare professionals: Where clinically necessary or required by law, relevant health information may be shared with your GP or other healthcare providers.
• Regulatory bodies: We may disclose data to the GPhC, MHRA, or other regulators if required by law.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain clinical and personal records for a minimum of 8 years in line with NHS and pharmacy record-keeping guidelines. After this period, data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All consultations and transactions are conducted over encrypted connections.

8. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, restrict or object to certain types of processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below. You also have the right to raise concerns with the relevant supervisory authority if you believe your data has not been handled appropriately.

9. Contact Us

If you have any questions about this privacy policy or wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

Pharmacy Weight Loss Wallasey, GPhC No. 9012511, Wallasey, UK.